At HMC – Trust Never Fade ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit and make purchases from our website.
1. Information We Collect
When you use our website, we may collect the following information:
- Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (processed securely through third-party payment gateways)
- Order History and Purchase Details
- Device Information, IP Address, Browser Type, and Cookies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support and respond to inquiries
- Send order confirmations and updates
- Improve our products, services, and website experience
- Inform you about promotions, offers, and new launches (with your consent)
- Prevent fraud and ensure website security
- Comply with legal and regulatory requirements
3. Payment Information
We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers. All payments are processed through secure and trusted third-party payment gateways.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with:
- Payment gateway providers
- Shipping and logistics partners
- Technology and website service providers
- Government authorities when required by law
These parties are required to keep your information confidential and use it only for the purposes of providing their services.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyse website traffic and performance
- Provide a personalized shopping experience
You may disable cookies through your browser settings; however, certain website features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the internet is completely secure.
SSL Encrypted
Secure Payments
Data Protection
Trusted Partners
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information, subject to legal obligations
- Withdraw consent for promotional communications at any time
To exercise these rights, please contact us using the details provided below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of such websites.
9. Children's Privacy
Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.
Effective Date: September 2026